ARRIVAL
Please arrive 10-15 minutes prior to ride start time.

PARKING
There is NO onsite parking provided.

What to bring

WEATHER
Rides go out rain or shine! If rain is in the forecast, please come prepared with an umbrella or poncho.

*Umbrellas are not provided.

On colder evenings, you are welcome to bring your own blanket. We will also have cozy, holiday blankets available for purchase.

In cases of extreme weather (such as a hurricane or severe thunderstorm), rides will be refunded or rescheduled, and guests will be notified in advance.

Restrictions

AGE
All ages welcome. However, all guests UNDER 18 MUST be accompanied by an adult. All guests, regardless of age, require a full-price ticket.

PET
Sorry, NO pets of ANY kind are allowed.

Disclaimers

Santa is a large, costumed character that may alarm small children.
The character rides do NOT include or offer a wine option.
This is NOT a history ride/tour or a carriage ride.
The rides are conducted on an open-air, electric shuttle.
Seating on the ride may be rear facing.
The ride does NOT make any stops.

FAQs

IS PARKING PROVIDED?
On site parking is NOT provided. For additional parking options, please refer to the links in your confirmation and reminder email.

CAN THE EV’S ACCOMODATE A CHILD CAR SEAT?
Infant car seats and carriers cannot be accommodated. Please ensure that your infant is in a body harness for safety.

CAN THE EV’S ACCOMODATE A WALKER OR WHEELCHAIR?
Sorry, space is very limited, and the vehicles are not handicap accessible. All walkers and/or wheelchairs can be stored during the ride.

WHAT OTHER OPTIONS ARE AVAILABLE FOR GUEST 21+?
For our over-21 guests, we also offer Private and Group Carriage (+ Wine) Rides — the perfect way to sip, savor, and celebrate while enjoying the lights in style.